SHIPMENT AND RETURNS
Your domestic cargos are free of charge when you buy Polarmoda.com online. If you are purchasing outside of Turkey, the shipping will be automatically calculated before your payment.
Free Shipping: Your orders are shipped with FREE Shipping. Your orders will be sent to your registered shipping address within 7 business days.
In accordance with the relevant legislation; Delivery of mail shipments to the buyer by the service providers (post-shipping companies); requires; the name of the delivery area, the name-surname, the TR ID number (the number of the passport number for the foreign nationals, the number of the equivalent internationally recognised document or the document number for the identification of the identity issued by the TC authorities) is recorded and, if necessary, the confidentiality is stored. If the buyer does not want to provide identification information, the shipment will not be delivered and will be returned to the sender.
Free Return: If you want to return the items or products you have purchased, you must send it to our return address by cargo within 7 days.
Return right within 7 days: You can return the products that you want to return by filling in the return form. The products needs to be returned within 7 days of receiving the order. Products must match the return conditions to be returned.
Return to Polarmoda.com: An E-mail will be sent to you when we receive your refund.
Refunds: If the products you return are in compliance with the return conditions, the repayments will be transfered to the bank within 3 business days. While the average period of reflection on credit cards is 1-3 business days, this process can be extended in bank cards. In accordance with the Bank's applications, the installments are returned in installments in the same manner.
Return Address: Polar Moda, YILDIZ MAH. CIRAGAN CAD. NO: 32 34349 BESIKTAS, ISTANBUL For support you can send an e-mail to firstname.lastname@example.org or call 0212 3275337 to contact Polar Customer Services.